F.A.Q.

How many people are allowed in each room? Each guest room has a max capacity of 2 persons. In addition to your safety, our rooms are single bed guest rooms therefore can only accommodate two people per room. If there are more than two people within your party you are welcome to book multiple rooms. Please give us a call if you are attempting to book a room that is next to one another.

Do you have an elevator? We do not have an elevator. Our Inn was built in 1850. However we have a room that is ground level. Please call to speak with our guest services on the availability and any other mobility concerns you may have before booking your stay.

Parking availability: Although we do not have a parking space available, we do have a loading zone area to ease the check in/drop off and check out/loading vehicle. Paid parking is located alongside nearby streets, there are a few pay to park lots nearby, there are also two parking garage sites on Grinnell one being with the City of Key West and has a bus stop nearby. There is also a free bus route called the Duval Loop. This service provides free transportation from one end of Duval to the other in addition to a few other stops surrounding streets that are near Duval, the Duval Loop has two bus pick up locations near our Inn. The City of Key West offers a downloadable app to help you along the way.

City Parking/Access to their App: https://www.cityofkeywest-fl.gov/322/Parking-Department

Bike Rentals Nearby? Yes, we have a bike rental company that is on-site. However you may want to book in advance! These rentals sell out quickly.

How close are you to Duval Street and other landmarks? Just a couple short Island blocks from Duval Street; Sloppy Joe's, Hog's Breathe, Father Tony's Saloon and many more. We are also right next to the Historic Key West Seaport, with many well known restaurants and bars. Literally step out of our gates and you are facing the Seaport. Just steps away is the award winning Kermit's Key Lime Shoppe, Conch Republic Seafood, A&B Marina and steps from "Lazy Way" which is a pedestrian walking path to nearby restaurants and bars; Schooner Wharf, Half Shell Raw Bar, Waterfront Brewery, Cuban Coffee Queen. Near Waterfront Brewery is the long time local favorite Harpoon Harrys and BO's Fish Wagon and many more. We are a short walk to Mallory Square so that you may enjoy the World Famous nightly Sunset celebration. Mallory Square is not far from the Historic Customs House, Aquarium & Shipwreck Museum are all right next door. Many water excursions are accessible at the Historic Key West Seaport please search Google for nearby entities and book with them directly.

Do you offer any complimentary amenities?
Yes, we offer nightly "Harbor Inn" Happy Hour by our pool, for our guests only. A tradition carried on for years, celebrated with both new and recuring guests.4:30p - 5:30p nightly.

Do you store luggage for guests before and after they check out?
Yes, we are happy to store your luggage before you check-in and after you check-out.

Can I request an early check-in or a late check-out?
Yes, you are more than welcome to request this, but it is subject to availability and not always guaranteed.

Do you have daily housekeeping?
Yes, we do. You can choose whether to have your room serviced every day.

Do you have an ADA Accesible room?
Yes, we do. St. Martin is ADA accessible via ramp.

Do you provide beach and/or pool towels?
Yes, we do. We provide two pool towels in every room and have beach towels available for guests to take off property.

Cancellation Policy:
Reservations canceled more than 2 weeks (14 days) before arrival during -off season- will receive a full refund of the deposit. Cancellations made within 2 weeks of arrival are responsible for the full reservation balance, regardless of the reason for cancellation. We strongly recommend purchasing travel insurance to help protect your investment in the event of unexpected changes to your travel plans. Cancellations made in regards to Holiday bookings fall under their own cancelation policy. Please read below.

For cancellations made within 14 days of arrival*:
Cancellations made within 2 weeks of arrival are responsible for the full reservation balance, regardless of the reason for cancellation. We strongly recommend purchasing travel insurance to help protect your investment in the event of unexpected changes to your travel plans.
The remaining balance will be automatically charged to the credit card on file 2 weeks before arrival. If you wish to use a different credit card, please contact us before the payment date to update your reservation.
*Holiday and special event reservations may require final payment earlier and are subject to the payment terms provided at the time of booking.*

- 60 Day cancellation is required for the Holiday Seasons
- 90 Day cancellation is required for Fantasy Fest and New Year reservations.
- Fantasy Fest and New Year reservations will be charged 50% of the total price as a deposit. The final balance will be charged 60 days prior to check-in date.
- One or more group bookings have a 60 day cancellation. Three or more group bookings have a 90 days cancellation.

Directions from Miami to Key West